Privacy Policy

Grishneshwar Services “Grishneshwartemple.com” is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our website www.grishneshwartemple.com (the "Website").

Policy last updated: 30 june 2025.

Our Privacy Notice

This privacy notice applies to all individuals who interact with Grishneshwar Services platform www.grishneshwartemple.com, in connection with our offerings (“you”, “your”), across any mode of communication—whether via our website (www.grishneshwartemple.com), email, phone, chat support, in-person visits to lodgings, or bookings made through third-party platforms or agents. In certain cases, we may provide additional privacy disclosures for specific services or interactions.

Information We Collect

When you use our Website www.grishneshwartemple.com, we may collect the following types of personal information:

• Personal Details: Name, email address, phone number, workplace address, date of birth, and state of residence.
• Service-Related Information: Details of puja bookings and other service requests.
• Technical Data: IP addresses, browser type, and device information for analytics and security.

How We Use Your Information

We use the collected data for the following purposes:

• Service Fulfillment: To provide online puja booking services and respond to inquiries.
• Communication: To send updates, notifications, and service-related information via email or SMS.
• Website Improvement: To enhance user experience and improve our services.
• Security & Compliance: To ensure data security and comply with legal obligations.

Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

• With Authorized Pandits: To facilitate online puja bookings.
• With Legal Authorities: If required by law or in response to valid legal requests.
• With Service Providers: Trusted third-party vendors who assist in providing our services (e.g., payment gateways, IT support).

Sharing Your Information

We may share your personal information within Grishneshwar Services and with trusted third parties who assist us in delivering the puja-related services you request.

Your data may be shared only for the purposes described in this Privacy Policy, with the following categories of recipients:

• Internal teams within Grishneshwar Services, who need access to your information to manage bookings, coordinate with pandits, provide customer support, or handle payment-related processes.
• Pandits or temple service providers involved in fulfilling your puja booking—such as sharing your name, contact number, puja type, booking date, and preferred time to ensure proper coordination and service delivery.
• Third-party vendors or partners, including payment gateways, SMS/email notification providers, or platforms integrated with www.grishneshwartemple.com for delivering or enhancing service experiences.
• Referral contacts, in case you use any invite or share feature, to allow the referred user to access or benefit from our services.
• Public platforms, if you post content (such as reviews, testimonials, or feedback) publicly through our website, blog, or social media channels.
• Legal or regulatory authorities, if we are legally obligated or permitted to disclose information (e.g., in response to a court order, police inquiry, or government regulation).
• During business transitions, such as a merger, asset sale, or restructuring, where customer data may be part of the transferred assets with adequate protection in place.
• Partner service providers, like affiliated religious service agencies or authorized travel/ritual facilitators, where applicable.

We always ensure that your personal information is shared with appropriate data protection measures. In some cases, we may share data in aggregated, pseudonymized, or anonymized form—ensuring individuals cannot be personally identified from the shared data.

Data Protection Measures

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure servers, and restricted access protocols.

Your Rights & Choices

You have the right to:

• Access, modify, or delete your personal information.
• Opt-out of marketing communications.
• Request clarification on how your data is being used.

Infringement Policy

Our Website contains trademarks, logos, and intellectual property owned by Grishneshwar Srevices or third-party vendors. We respect intellectual property rights and have a strict Infringement Policy to address violations.

If you have any questions, feedback, concerns, or complaints regarding this privacy notice or how Grishneshwar Services handles your personal information, you are welcome to contact our Privacy Team at support@grishneshwartemple.com.

Provide the following details in your report:

• Identification proof.
• Contact details (email, phone number, and address).
• Legal documentation supporting your claim (if applicable).

Grievance Redressal Mechanism

If a valid complaint is received, we will take appropriate action within 15 working days, including removing infringing content or resolving disputes. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any privacy-related concerns, please reach out to us at support@grishneshwartemple.com. By using our Website, you agree to the terms outlined in this Privacy Policy.